Expert Accounts Receivable Management

We aggressively pursue every dollar owed to your practice with systematic follow-ups, aging analysis, and proven collection strategies that accelerate your cash flow.

What Are Accounts Receivable Services?

Accounts Receivable (AR) management is the systematic process of tracking, following up on, and collecting outstanding payments from insurance companies and patients. Effective AR management is critical to maintaining healthy cash flow and reducing revenue leakage.

Our dedicated AR team uses data-driven strategies, prioritized worklists, and persistent follow-up to resolve outstanding balances faster — turning your aging receivables into collected revenue.

Our AR Recovery Process

A disciplined, data-driven workflow designed to minimize days in AR and maximize collections.

1

AR Aging Analysis

We categorize all outstanding balances into aging buckets (0–30, 31–60, 61–90, 90+ days) to prioritize high-value and at-risk claims.

2

Claim Status Review

Each outstanding claim is reviewed for status — pending, in process, denied, or underpaid — to determine the appropriate action plan.

3

Payer Follow-Up

Systematic outreach to insurance payers via phone, portal, and electronic inquiries to resolve pending and delayed claims.

4

Appeal & Resubmission

Denied and underpaid claims are appealed with supporting documentation, corrected, and resubmitted for proper reimbursement.

5

Patient Collections

Professional patient outreach with clear statements, payment plans, and multiple payment options to collect outstanding patient balances.

6

Reporting & Optimization

Detailed AR reports with trend analysis, recovery rates, and actionable recommendations to continuously improve collection performance.

What's Included

Aging Bucket Management

Prioritized worklists organized by aging category to focus efforts on the highest-impact outstanding balances first.

Insurance Payer Follow-Up

Persistent, documented follow-up with payers on every unpaid claim until resolution is achieved.

Patient Balance Collections

Professional patient outreach with clear statements, payment plans, and online payment options for faster collection.

Denial Recovery & Appeals

Aggressive appeal process for denied claims with proper documentation and timely resubmission to recover lost revenue.

Underpayment Identification

Systematic comparison of payments against contracted rates to identify and recover underpayments from payers.

Monthly AR Reports & KPIs

Comprehensive reporting on collection rates, days in AR, recovery trends, and write-off analysis with actionable insights.

Why Choose Our AR Services

40%

Faster Collections

Significant reduction in average days in AR through aggressive and systematic follow-up strategies.

95%

Recovery Rate

Industry-leading recovery rate on outstanding balances across all aging categories.

<25

Days in AR

We target under 25 days in accounts receivable for optimal revenue cycle performance.

100%

HIPAA Compliance

All collection activities conducted with full HIPAA compliance and patient privacy protection.

Frequently Asked Questions

What is the typical timeline to see AR improvement? +
Most practices see measurable improvements within 30–60 days. We focus on high-value aged claims first, so you'll typically see a significant reduction in 90+ day balances within the first month of engagement.
How do you handle old outstanding balances? +
We perform a thorough analysis of all aged claims, identify those still within timely filing limits, and pursue recovery through appeals, corrected claims, or payer negotiations. Even older balances often have recovery potential.
Do you handle patient collections as well? +
Yes, we manage both insurance and patient AR. For patient balances, we provide professional, compassionate outreach with clear statements, payment plan options, and multiple payment methods to maximize collections while maintaining positive patient relationships.
What reporting do you provide on AR performance? +
We deliver detailed monthly reports including total AR by aging bucket, collection rates, days in AR trends, top denial reasons, payer performance comparisons, and write-off analysis — all with actionable recommendations.
Can you work with our existing billing system? +
Absolutely. We integrate with all major practice management and EHR systems including Epic, Cerner, Athenahealth, eClinicalWorks, AdvancedMD, and many others. We adapt to your existing workflows seamlessly.

Ready to Recover Your Outstanding Revenue?

Get a free AR assessment and see how much revenue is waiting to be collected.